Terms and Conditions

These terms and conditions ("Terms") apply to the use of Oxford Online School's website (oxfordonlineschool.org) and to the provision of educational services by Oxford Online School Ltd.

• Company: Oxford Online School Ltd
• Registered address: Suite 291, 266 Banbury Road, Oxford, United Kingdom, OX2 7DL
• Contact: principal@oxfordonlineschool.org

By using our website or enrolling a student, you agree to these Terms. We recommend you also read our Privacy Policy.

Oxford Online School Ltd provides live online education programmes for students aged 7–19, including:

• Primary (ages 7–11)
• Lower Secondary / KS3 (ages 11–14)
• International GCSE Programme (ages 14–16)
• Sixth Form / A-Level Programme (ages 16–19)
• EPQ (Extended Project Qualification)
• University Preparation Programme (UPP)
• Entrepreneurship Programme (16+)

All programmes are delivered online by qualified subject specialist teachers via live lessons. Full details of each programme, including subjects, lesson frequency and what is included, are set out on the relevant programme pages of our website.

Enrolment is subject to our admissions process, which includes:

• Completion of an application form
• A suitability assessment (where applicable)
• Receipt of a signed enrolment agreement
• Payment of the registration fee and deposit

Oxford Online School reserves the right to decline any application at its sole discretion without providing a reason.

Selective Trial

Where a selective trial is offered, it is provided as a structured assessment period and does not constitute a guarantee of enrolment. Trial places are limited and subject to availability.

Fee structure

Tuition fees are published on our website and are set per academic year. Fees vary by programme and payment schedule (half-termly, termly or annually). Full details are available on the Fees page.

Registration fee and deposit

A non-refundable registration fee is payable on application. A deposit is payable on acceptance of a place and is credited against the first instalment of tuition fees.

Payment schedules

Tuition fees may be paid half-termly, termly or annually. Annual payment in full attracts a discounted rate. All fees are due in advance of each payment period.

Additional subjects

Additional subjects beyond the included allocation are charged at the published additional subject rate for that academic year.

Late payment

Oxford Online School reserves the right to suspend access to lessons and resources where fees remain unpaid beyond the due date. We will always seek to resolve payment difficulties in good faith before taking this step.

Fee changes

We review fees annually. Any fee change for a new academic year will be communicated to enrolled families at least one term in advance.

Cancellation by the parent or student

If you wish to withdraw from a programme, you must notify us in writing to principal@oxfordonlineschool.org.

• Notice received before the start of a term: fees for that term will not be charged, subject to any applicable notice period
• Notice received during a term: fees for the current term are payable in full; no refund will be issued for the remainder of the term
• The registration fee is non-refundable in all circumstances
• The deposit is non-refundable unless Oxford Online School is unable to provide the agreed programme

Cancellation or suspension by the school

Oxford Online School reserves the right to withdraw a student from the programme where:

• Fees remain unpaid for more than 14 days after the due date
• A student's behaviour is incompatible with the school's standards, as outlined in our Behaviour Policy
• Exceptional circumstances make it impossible to continue delivering the programme

In the event of a cancellation initiated by the school without cause attributable to the student or parent, a pro-rata refund of unused tuition fees will be provided.

Live lessons are scheduled in advance and published in the student portal. Missed lessons by the student are not refunded.

In the event that a teacher is unavailable, Oxford Online School will use reasonable endeavours to provide a cover lesson or a recorded alternative. Isolated lesson disruptions do not give rise to a right to a refund.

Students are expected to attend lessons punctually and to engage constructively with the learning environment.

Parents and students agree to:

• Provide accurate and complete information during the admissions process
• Ensure students attend lessons regularly and on time
• Ensure students have a suitable, quiet space and a reliable internet connection for lessons
• Treat all teachers, staff and fellow students with respect
• Comply with Oxford Online School's policies, including the Behaviour Policy, Online Safety Policy and Acceptable Use Policy
• Promptly inform the school of any changes to contact details or relevant health or learning needs

All course materials, lesson recordings, resources and content produced by Oxford Online School are the intellectual property of Oxford Online School Ltd. They are provided for the personal educational use of enrolled students only.

• Materials may not be shared, reproduced, sold or published without written permission
• Lesson recordings may not be distributed or uploaded to any platform
• Students and parents may not use school content for commercial purposes

By using this website, you agree not to:

• Attempt to gain unauthorised access to any part of the site or its systems
• Use the site for any unlawful purpose
• Transmit any harmful, offensive or disruptive content
• Scrape or copy content from the site without permission

Oxford Online School accepts no liability for the content of third-party websites linked from this site.

To the extent permitted by law, Oxford Online School Ltd's total liability to you in connection with these Terms shall not exceed the total fees paid by you in the three months preceding the event giving rise to the claim.

We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud or any other liability that cannot be excluded by law.

Oxford Online School is not liable for circumstances beyond its reasonable control, including internet outages, power failures, or other technical disruptions affecting the delivery of lessons.

We take all complaints seriously. If you are unhappy with any aspect of our service, please contact us in the first instance at principal@oxfordonlineschool.org.

Our full Complaints Policy is available on our School Policies page.

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Material changes will be communicated to enrolled families by email at least 30 days before they take effect. Continued use of our services after that date constitutes acceptance of the updated Terms.

These Terms were last updated: June 2026.